Springfield offers refuge accommodation for women aged 18+ years who need somewhere safe to stay and a community service for women and men affected by domestic abuse in South Lakeland.
“Springfield strives to meet the needs of women today who live with the terrible impact of domestic abuse. Through our refuge and growing community work lives are being changed. With your support, building on over 100 years of supporting women, we won't rest until all domestic abuse is history.“
Anne Russell, Chair of the Trustees.
We provide both accommodation and support in the community including counselling, group work and outreach, as well as training and awareness raising sessions for local organisations. Accommodation is available for women (18+ years) who are in insecure or unsafe housing or who are homeless, and are ready to make some changes in their lives. We prioritise referrals for women who have left or are about to leave an abusive relationship. We can offer you practical help to learn life skills, understand what you can expect from relationships, rebuild your self esteem and become financially independent.
One recent resident said, "I had such an awful time in my life, lots of abuse, anxiety and depression. I was damaged. Springfield have helped me and all the girls here to be rehabilitated and ready to be strong enough to live a normal life. Thank you Springfield staff for being so kind, helpful and amazing. You have have made me feel stronger."
The community service is available to women and men aged 16+ years in the South Lakeland district who have been affected by domestic abuse. Just ring us to refer somebody or get help yourself on:
Telephone number: 01539-726171
We can also deliver training and awareness raising sessions.
Springfield is a long established independent charitable organisation. We do not judge you for the choices you have made, nor do we discriminate against anyone. Our values are about making a difference for each woman at the refuge and for everybody who needs our services.
The staff are trained in all aspects of the support needed, including understanding mental health, drug and alcohol issues, the dynamics and effects of domestic abuse, suicide prevention, the benefits system, assessing and managing risk, and how to make sure everybody uses our services makes progress to get to where they want to be in their lives.
The Springfield Trustees, chaired by Anne Russell, oversee the work of Springfield and are committed to challenging domestic abuse in the South Lakeland area. Ring us on 01539-720313 or email us on firstname.lastname@example.org if you would like a speaker for your organisation.
We are a member of the South Cumbria Domestic Violence Champions' Network and involved in other local and regional forums to address domestic violence and homelessness.
Springfield uses recognised ways of ensuring that we meet quality standards for homelessness and domestic violence services.
We can provide training or awareness raising for your business or organisation tailored to your needs. Sessions can look at the dynamics of domestic abuse and how you can be more effective in helping your service users or staff. There may be a small charge to cover our expenses and staff time. Please telephone 01539-720313 or email email@example.com to discuss.
Our work is planned and guided through consultation with our service users. We support residents and others to have their voices heard in a range of different ways. In the refuge, residents help in the selection of new staff and in appraisals. We are always looking for new ways of making sure we meet the needs of the community and of women and men who are experiencing abuse from partners, ex-partners or other family members.
The refuge is for single women (we cannot accommodate children) aged 18 years and over. The house is warm and welcoming and is within walking distances of shops, doctors' surgeries and other amenities, in a quiet residential area. A pleasant garden has sitting out areas, plants and shrubs.
There is an excellent level of security within and around the building to make sure that residents and staff can feel safe and confident going about their daily lives.
Springfield contracts with Supporting People Cumbria to provide supported housing for vulnerable women, prioritising those affected by abuse. Most women stay for around 6 months but it is possible to stay for longer, when needed. We help women move on to their own accommodation and link in with local housing associations, landlords and advice centres to get things moving as soon as possible.
The building is staffed every weekday during the day, and at night every night of the year. There is always a member of staff on call - we do not use external contractors or a concierge system.
Referrals should be made through Cumbria Supporting People Central Access Point by ringing 01228-221548 or via www.cumbria.gov.uk/supportingpeople.
In an emergency, if you or someone you know is homeless as a result of domestic violence, please contact South Lakeland District Council Homelessness Department on 01539-733333. They will contact Springfield to discuss the best way of helping and accommodating you.
We provide outreach to women who have moved on from Springfield and who are getting themselves settled independently, and to women who may be at risk of becoming homeless as a result of domestic abuse.
We established a community service with funding from the Department for Communities and Local Government in 2015 to offer a range of support to people - women and men - in the South Lakeland area who have been affected by domestic abuse. People can ring us directly (including friends and family) and agencies can also refer to us. Using a conveniently situated local base, we run a variety of groups for people to choose from, or they can have counselling with one of our highly experienced team of counsellors, or one-to-one support on the practical and emotional issues that arise from living with abuse. We can help with transport costs if you live at a distance and struggle with petrol costs or bus fares.
Our groups look at different topics such as keeping safe in relationships (incorporating online safety), assertiveness and communication and more practical things such as dealing with money, debt and time management. We are also looking to provide taster activities such as yoga, pilates, meditation and mindfulness. The staff and volunteers in the community service are warm and friendly.
"Before I went to Springboard I was very low, confused and struggling to cope with day-to-day life. I felt overwhelming guilt that I had failed my daughter and was unable to protect her. Springboard has given me back my lost self-esteem and confidence due to their ongoing support, understanding of domestic abuse and helpful, useful information. The courses and sessions are delivered in a gentle, compassionate way and help you on a journey of self-healing. Meeting other women who have had similar experiences also helped me greatly. I am now able to face my day with positivity again. Thank you so much Springboard - your help has been invaluable!"
If you are living in a relationship where you are:
... and are questioning whether any of this is wrong or right - or even questioning your own sanity then please pick up the phone and ring 01539-726171 or email firstname.lastname@example.org. A member of staff will listen to you (or call you back on a safe number/at a safe time) and talk things over with you. Nobody will tell you what to do or criticise your choices about your relationship.
If you are at risk of being seriously harmed or you are very frightened then please ring Cumbria Constabularly on 999.
We will help you to look at your relationship and any past relationships which have affected you, get a better understanding of them and a chance to learn about the difference between healthy and unhealthy relationships - and how to make your best choices for you. If after talking with you we believe your situation is extremely risky for you we will help you to contact LetGo, the specialist Independent Domestic Violence Service.
We keep costs to a minimum but statutory funding doesn't cover our counselling service, group work, activities or the work of the community service. If you would like to help, please consider:-
We often need:
HMRC operates a scheme called Gift Aid that allows charities to claim the basic rate tax on every pound donated. So, if you donated £100 to Springfield, it means that you could actually be giving us £125. Giving under Gift Aid means that so much more money can be raised at no extra cost to our donors.
For individuals, the Gift Aid rules require the completion of a Gift Aid Declaration Form. This provides us with the minimum information required for us to be able to claim Gift Aid on a donation.
Should you require a Gift Aid Declaration Form then please do not hesitate to contact us:
Springboard 01539-716171 email@example.com
Springfield runs a programme of creative and outdoor activities in partnership with local artists and with Bendrigg Lodge. A smile, a laugh and a sense of having achieved something that day can be a turning point in a woman’s life. We are always grateful for financial help towards transport, equipment and materials for these life enhancing workshops.
We sometimes have volunteering opportunities at the refuge or the community service. If you have a specialist skill such as gardening, decorating or fundraising, please (preferably) email firstname.lastname@example.org to find out if we have current vacancies. We have a three stage application process for volunteers. If successful, you will be offered training and a full induction to help you feel confident in the role.
We welcome enquiries from men as well as women for some of our volunteer roles.
“Some of the women that come here come from really terrible situations and abusive partners. I think with the hills at the back, it’s in a lovely peaceful location, with a beautiful garden to relax in. It’s the ideal place to recover and heal from an abusive relationship”
Charlotte, lived at Springfield for two years.
“There's always staff around to talk to. There's lots of CCTV and alarms, too, so I always feel safe.”
Linda, has lived at Springfield for six months.
“The staff here are really, really nice people. They give you all the help you need and support you”.
Elaine, has lived at Springfield for eighteen months.
“Springfield just makes you feel welcome and at home”.
Marcia, has lived here for five months.
Kay says “I’ve been a women’s support worker here for more than two years, and I love my job. It’s a well established team here. You wouldn’t think it, but we have a lot of fun at Springfield. It’s lovely to see people turn their lives around and it gives me a real buzz when someone comes in very shy and lacking in confidence, and then you see them blossom, making friends and having a giggle for the first time for ages! We have lots of training provided to make sure we do the best job we can, and we have regular supervision to support the staff too. I can’t imagine working anywhere else that would give me the job satisfaction I get here”.
Springfield is supported by: The Frieda Scott Charitable Trust, The South Lakes Community Safety Partnership, Kendal Neighbourhood Forum, The Sir John Fisher Foundation, The John Slater Foundation, The Hadfield Trust, The Lupton Tower Trust, Kendal and South Westmorland Rotary Associations, Soroptimists International Grange and Windermere, The Margaret Cropper Trust, Northern Rock Foundation, The Clothworkers' Foundation, Taylor, Newton & Hibbert Charity, The Quaker Housing Trust, The Allen Lane Foundation, Awards For All, Seba Trust, The Bryan Lancaster Trust, The Ardbarrow Trust, The Kendal Lions, Cumberland and Westmorland Freemasons, and the many churches, Parochial Church Councils and generous individuals in the South Lakes area